BPO: Opportunities and Challenges with AML Outsourcing
FINANCIAL CRIME FORUM
SEPT 16-17, 2020 | VIRTUAL EVENT
As co-sponsors of Aite’s recent Financial Crime Forum, we at Quinte and Aithent were encouraged to hear respected industry thought leaders validate our point of view that:
- New technologies – such as AI and ML – as well as human operational support are required to address Fraud and AML needs;
- The speed of market change requires that FIs have the ability to ramp up and ramp down back office support quickly;
- Technology will always have limitations, and human intelligence and decisions are required for high stakes investigations and surveillance;
- The outsourcing goal for FIs should be better, faster, less expensive solutions.