QuintEssential Solutions™

Quinte Financial Technologies provides 24*7*365 platform-agnostic fraud prevention / mitigation solutions to banks and credit unions worldwide. QuintEssential Solutions – consisting of trained analysts who apply proprietary methodologies – are designed to augment financial technology, and to overcome the inherent weaknesses that allow software and hardware vulnerabilities to be exploited.

Our QuintEssential Solutions capability is tailored to address specific client needs, and has a demonstrated track record of helping businesses of all sizes to achieve higher ROI, improve operational efficiency, strengthen customer loyalty and enhance the business’s FinTech investment. Our approach enables us to scale up easily, improve bottom-line revenue, and evolve with the business requirements as new threats and opportunities arise. Leveraging our own innovative technological adaptability, Quinte efficiently manages fraud across the cross-channel platform.

Our QuintEssential Solutions™ Cover:

• Credit/Debit Cards
• Check/RDC
• Online Transfer
• ACH/ SDACH
• Mobile Payments
• Wire Transfer

QuintEssential Solutions™ Portfolio:

Incremental Operational Support Tailored to Your Needs

Quinte’s portfolio of QuintEssential Solutions™ provides banks and credit unions with a broad range of platform-agnostic applications that enable them to compete more effectively against larger financial institutions, and in an affordable manner.

Available on a 24 x 7 x 365 basis – including weekends and holidays – each one of our six QuintEssential Solutions™ combines our efficient, automated technologies with RPA-enabled back office expertise that’s based on market-tested, proprietary methodologies.

Our QuintEssential Solutions™ help small and mid-size financial institutions to address business continuity and customer experience requirements, either in normal conditions or during a crisis.

1. QuintEssential Fraud Solutions™

• Fraud analysis by highly experienced / trained professionals
• 360° forensic review
• Staff augmentation

2. QuintEssential AML Solutions™

• Covering the full range of compliance needs:

– Know your customer (KYC)

– Customer Due diligence (CDD)

– Enhanced due diligence (EDD)

3. QuintEssential Mortgage Solutions™

• Pre-funding quality check
• Loan application processing
• Underwriting support
• Portfolio quality review

4. QuintEssential Loan Processing Solutions™

• Forensic loan review
• End-to end loan processing
• Portfolio monitoring
• Loan servicing

5. QuintEssential Contact Center Support™

• 24×7 call center support, including weekends & holidays
• Financial institution agnostic, to suit all department needs
• Adherence to service level agreements, including average handling / wait time, call abandonment rate, etc.

6. QuintEssential Dispute Solutions™

• New dispute creation (including voice support)
• Strict adherence to dispute workflows
• Enforcement of dispute closure via chargeback/denial/loss decision

Our QuintEssential Solutions™ Features:

• Predictive Trend Analysis
• 360° Forensic Review
• Real-time Rule Management via Trend Assessments
• Dynamic Rule Management Support
• Staff Augmentation For Financial Crime Investigation
• Real -time Transaction Surveillance
• Fraud Analysis by Highly Experienced / Trained Professionals

Our QuintEssential Solutions™ Benefits:

• 24×7 Coverage – System augmentation layered with human intelligence for 24×7 coverage including weekends, holidays and post business hours
• Flexible Staffing Model – Higher scalability to meet varied skill pool requirements
• Forensic Review of Transactions – Advanced methodologies to manage false positives more effectively