Operational Advantage in the Digital AgeSM

We enable financial institutions to deliver on the promise of digitalization – combining human expertise with technological innovation to achieve cost-effective operational efficiency, strengthened customer / member loyalty, and competitive advantage.

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QuintEssentialSM Solutions

Our QuintEssentialSM Solutions are delivered on non-legacy based technology platforms that are flexible, intuitive, and tailored to meet specific client needs. Clients of all sizes rely on us to provide reliable, scalable back-office solutions, so that they can focus on rapid, risk-free revenue growth.

FINANCIAL FRAUD DETECTION & MITIGATION

In the ongoing battle against all types of financial crime, we help financial institutions to harness their customer data by combining machine learning with custom analytics and human intelligence.

CUSTOMER DISPUTE ANALYTICS & RESOLUTION

Customer experience is driven by friction-free transactions, so we help clients to analyze and resolve disputes in ways that increase customer loyalty, as well as revenue growth.

AML / KYC COMPLIANCE SUPPORT

In response to regulatory requests for more sophisticated and reliable detection solutions, we help financial institutions to remain AML and KYC compliant, in the face of increased transaction volumes.

MORTGAGE & LOAN PROCESSING

Our end-to-end capabilities range from pre-funding quality check and application processing, to underwriting support, forensic loan review, loan servicing and portfolio monitoring.

CONTACT CENTER SUPPORT

Our 24×7×365 call center support includes weekends & holidays. We are financial institution agnostic, can suit all department needs, and adhere to service level agreements, including average handling / wait time, call abandonment rate, etc.

ANALYTICS-BASED SOLUTIONS

We manage and mine structured and unstructured data to extract actionable insights. We also develop and manage custom models and scorecards.

SPECIALIZED OPERATIONAL SERVICES

Market conditions can change quickly, and we are prepared to help clients to respond capably to new or temporary operational requirements.

Our Clients

Commercial Banks

We partner with commercial banks of all sizes to support and expand their existing operational capabilities.

Credit Unions & CUSOs

We provide credit unions of all types, as well as CUSOs, with tailored solutions to supplement resources, enhance offerings and maintain member loyalty.

Community Banks

We work with community banks to help them provide their customers with the same level of protection and customer service as larger competitors.

Payment Processors

We help payment processors to protect against fraud without compromising the client experience they seek to provide.

Protecting a Leading Credit Union

Quinte’s round-the-clock, cross-channel fraud protection helped Bethpage to achieve:

Average monthly savings of $347,000
Overall incremental payback of 12X
Incremental 41% reduction of false positives
Avoidance of a syndicated fraud attack on Account Takeover (ATO)
Enhanced member satisfaction

“Our partnership with Quinte resulted in robust transaction monitoring driven by cutting-edge technology, efficient rule management, and structured fraud fighting approach.”

– AVP, Operations and Risk, Bethpage Federal Credit Union

Why Quinte?

We reduce operational expense

Our ability to customize comprehensive or partial solutions for clients – working with their existing budgets and internal resources – enables them to avoid unnecessary expense.

We deliver process efficiencies

Our advanced machine learning through open API, combined with human intervention, enhances fraud detection, reduces chargebacks and boost profitability.

We possess domain expertise

Our more than 10 years of experience, working with many of the most respected names in financial services, provides us with first hand insights that we share with clients.

We apply industry best practices

Our world class standards for data security, and industry-wide reputation for integrity, provide clients with a level of comfort and confidence that cannot be purchased at any price.

We help improved customer engagement and loyalty

We help improve customer engagement and loyalty

Our QuintEssentialSM Solutions enable clients to keep pace with increased operational demands and opportunities, while providing a frictionless customer / member experience that strengthens brand loyalty.

We strengthen record-keeping and regulatory compliance

Our ability to capture, analyze and manage customer and transactional data better enables clients to address the growing complexity of crime, as well as regulatory expectations for AML controls.

About Us

Our Story

We have more than a decade of experience in the financial services industry; having supported some of best-known names in the business to address a broad range of operational challenges and opportunities. We apply that deep domain knowledge to help small and mid-range banks, credit unions and other financial institutions to protect and grow their franchise.

Over the past 30 years, our partner company, Aithent Inc., has earned a reputation for its ability to deliver proven technology innovations for complex, highly regulated industries. Notably, Aithent was recently named as a leading contender in Aite Group’s evaluation of software vendors that provide global fraud and money laundering solutions.

Our Mission

We seek to be recognized by clients as a valued business partner that consistently delivers tangible operational and strategic advantages. Our pathway to industry leadership starts and ends with helping clients to harness the power of data; converting data into useful intelligence, and applying next-generation financial crime analytical engines, supported by our portfolio of QuintEssentialSM Solutions.

QuinteFT

Operational Advantage in the Digital AgeSM

19 Fulton St, #408
New York, NY 10038, USA

Call us
646-813-0694

Have any questions?
info@quinteft.com

For Careers?
hrsupport@quinteft.com

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