Quinte participated in EXCEL 26, hosted by the New York Credit Union Association at The Saratoga Hill, New York. The event brought together credit union leaders focused on member service and operational resilience. During the event, we discussed how ServiceDESK helps credit unions strengthen service continuity through round-the-clock support, domain expertise, and scalable operational support. Conversations throughout the event highlighted the challenge of meeting growing member expectations while addressing regulatory requirements without adding pressure on internal teams.