The integration embeds Spade’s enrichment data into Quinte’s CaseHUB platform, helping financial institutions resolve disputes faster, reduce manual review, and improve customer and member experience.
NEW YORK, NY – Quinte Financial Technologies (Quinte), a leading provider of intelligent automation and cloud-based solutions for financial institutions, today announced a partnership with Spade, the transaction enrichment provider powering cleaner data and faster decisioning across payment rails.
This collaboration strengthens Quinte’s CaseHUB platform-its flagship dispute and fraud case management solution-by embedding Spade’s enrichment technology directly into the CaseHUB workflow. The integration enables banks, credit unions, and fintechs to access standardized merchant, category, and location data in real time, delivering faster, more accurate dispute resolutions while significantly reducing manual effort.
“Dispute management is one of the most resource-intensive back-office functions for financial institutions,” said Sriram Natarajan, President of Quinte Financial Technologies. “By bringing Spade’s real-time transaction enrichment into CaseHUB, we are combining clean, contextualized data with intelligent case automation-helping our clients resolve disputes faster, manage risk more proactively, and deliver a superior customer and member experience.”
For financial institutions, the integration delivers immediate, measurable benefits:
- Faster Dispute Resolution:
Access to enriched, real-time transaction data accelerates decision-making, enabling faster dispute resolutions and minimizing delays.
- Reduced Manual Effort:
Automation and cleaner data eliminate the need for extensive manual review, saving valuable time and resources.
- Enhanced Accuracy:
By embedding Spade’s enriched transaction data into the CaseHUB platform, FIs can reduce errors and improve the accuracy of their dispute resolutions.
- Improved Customer and Member Experience:
Quinte’s integrated solution leads to a smoother, faster process, elevating customer and member satisfaction.
- Comprehensive Risk Management:
With real-time insights into transaction details, financial institutions can better manage risk, mitigate fraud, and address disputes before they escalate.
“This partnership underscores Quinte’s commitment to continuous innovation in financial operations,” added Natarajan. “As banks and credit unions modernize their dispute and fraud processes, CaseHUB-powered by intelligent data and automation-is setting a new benchmark for efficiency and accuracy.”
For Spade, the partnership expands access to its enrichment technology across a broad network of financial institutions, delivering cleaner, structured transaction data where it’s needed most, at the point of dispute resolution.
“Dispute resolution depends on clarity, and that starts with clean data,” said Oban MacTavish, CEO of Spade. “By integrating with CaseHUB, we are making Spade’s enrichment accessible to more financial institutions, giving them the context they need to resolve cases faster and improve the customer experience.”
The integration is available immediately to all Quinte CaseHUB clients, who can also work directly with Spade to extend enrichment across their broader payments ecosystem-including card, ACH, and wire transactions.
About Quinte Financial Technologies
Quinte Financial Technologies delivers intelligent automation and cloud-based solutions that empower banks, credit unions, CUSOs, and fintechs to optimize operations, manage risk, and scale securely. Its flagship CaseHUB platform enables intelligent case management across fraud, disputes, and compliance, while ServiceDESK enhances operational performance through AI-driven automation. Quinte helps financial institutions reduce costs, strengthen compliance, and accelerate their digital transformation journey. Learn more at Quinteft.com
About Spade
Spade is trusted by leading banks and fintechs to turn raw transaction descriptors into clean, high-fidelity merchant details and meta data. Their API enriches debit and credit card payments, bank transfers, and aggregator feeds, panel data, and any third-party transaction data to provide teams with richly tagged data in a single unified platform. From real-time authorization and fraud decisioning to smarter rewards, spend insights, and personalized experiences, Spade turns transaction data into a strategic growth lever. Learn more at spade.com.
Media Contact
Quinte Financial Technologies
Emmie Aggarwal
Marketing Director
This press release was originally published on Citybiz.
